InTune/SCCM/Co-Management Expert

Location:  Remote Work

Position:   PART-TIME

Time:         Upto 20 hrs/Week (possibly more)

 

Windows Management Experts (WME) is looking for an Intune/SCCM/Co-Management Expert. This will require over the shoulder training with the customer. Training the customer on what is being done. Consultative approach and patience to review things multiple times is a must.

  • The Intune/SCCM Expert will be responsible for providing design, deploying, configuring and support of desktop and server technologies, software packaging and patch management in a distributed environment, ensuring devices stay in compliance and deliver to end user needs.
  • The selected candidate will also provide administration support for Intune and lead the SCCM team.

WME will need excellent communication and interpersonal skills to be able to maintain high-quality customer experience. The individual must have technical expertise, passion for learning beyond their JDs and a thorough understanding of business processes.

Education, Qualifications, Knowledge, Skills and Experience

  • High level of understanding and proven management of SCCM hierarchy
  • Experience with MDM Platform Intune
  • Advance knowledge and technical ability of WSUS within SCCM. Patching concepts, best practices. A proven ability to design and maintain a patching infrastructure.
  • Proven experience of configuration management implementation for servers and client endpoints.
  • Ability to create and deploy complex packages.
  • Ability to read and write PowerShell scripts.
  • Thorough understanding of Active Directory; including replication, GPO, and DNS.
  • Extensive knowledge of Windows operating system patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting, Asset management and inventory.
  • Strong understanding of TCP/IP networking for LAN and WAN.
  • Advanced knowledge of registry, permissions, and drivers and software required.
  • Strong analytical, trouble-shooting, and problem-solving skills.
  • Able to work effectively under deadlines in a fast-paced, changing environment.
  • Exceptional organisational skills and attention to details.
  • Excellent communication skills and the ability to deal with clients, vendors, engineers, and managers at various levels. Ability to communicate technical concepts to non-technical employees.
  • Ability to organise and manage multiple requests with frequently conflicting priorities.
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources; has experience working with others on a global basis; applies knowledge to coach and mentor others.
  • Thorough understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management.
  • Experience in defining and creating process documentation.

Principal Duties:

  • Develop and maintain, in line with industry best practice, my client’s endpoint and server management standards.
  • Managing, maintaining, and evidencing the configuration of Endpoint and Server in their standards.
  • Ensuring Servers and Endpoints are patched in line with their standards.
  • Configure, Deploy and Optimise Microsoft Endpoint Manager for laptops and servers.
  • Manage Endpoints and Servers using SCCM.
  • Managing of Windows Defender ATP using Endpoint Manager
  • Working with IT Security to reduce vulnerabilities in the estate.
  • Producing monthly security patching compliance reports for IT Security
  • Use Powershell scripting to automate deployments.
  • Operating system deployments of client systems, technical understanding of task sequences and troubleshooting.
  • Managing Driver packages: detection, deployment, and additions.
  • AD Management and integration to SCCM.
  • Group Policy Management in conjunction with SCCM implementation tasks.
  • Managing SCCM infrastructure ensuring it is kelp up to date and available.
  • Provide advance high- and low-level documentation. Ensure documentation maintained and easily accessible.
  • Ensure standardisation across the technology stack, ensure that team members maintain standardisation and engage in established best practice approaches.
  • Boundary group implementation with multi-site distribution point.

Desirable:

  • Microsoft Autopilot Experience
  • Administering Microsoft System Center Configuration Manager and Cloud Services Integration Exam 70-703
  • Microsoft SCCM Intune Certification Exam 70-696
  • Microsoft Certified Azure Administrator Associate or Microsoft Certified Azure Security Engineer Associate
  • Microsoft Certified – Azure Solutions Architect Expert or Microsoft Certified Solutions Expert Cloud Platform and Infrastructure
  • Power BI reporting and dashboard creation.
  • Azure implementation of SCCM infrastructure.
  • Experience with Intune and co-management.

 

Core Values:

  • Integrity (Doing What’s Right)
  • Inclusion (Encouraging Diversity)
  • Teamwork (Working Together)
  • Excellence (Being Your Best)
  • Accountability (Taking Personal Responsibility)

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

 

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