Business Analyst


Remote:  OK

Work:       FULL-TIME

Windows Management Experts (WME) is looking for a Business Analyst, which will be responsible for collaboration with our Business Units to gain knowledge regarding enterprise applications and current processes. Acting as a liaison between the Product Owner and Agile Team, elicits requirements and creates agile user stories, offering alternative Business solutions and clarifying requirements where necessary. Performs testing of agile user stories and support the implementation of system changes.

WME will need excellent communication and interpersonal skills to be able to maintain high-quality customer experience. The individual must have technical expertise, passion for learning beyond their JDs and a thorough understanding of business processes.

Comply with all state and federal laws, regulations, and guidelines relating to COVID-19 workplace protocols, including any and all applicable masking, social distancing, and other workplace safety guidance. If and/or when any applicable COVID-19 vaccination laws, orders, or regulations become effective, Will implement appropriate measures to ensure compliance. This could include, but is not limited to, requiring all employees, as a term and condition of employment, to demonstrate compliance by providing proof of vaccination, becoming vaccinated, or via an approved medical or religious accommodation in accordance with applicable laws and regulations and/or comply with other required workplace safety measures.

Primary Job Responsibilities

  • Speaks and understands the language of our Business when communicating with the Product Owners and Business Users, and the technical language of our Agile Teams when communicating with Developers and Testers.
  • Collaborates with the Product Owner in order to gain a clear understanding of all business processes, procedures, goals, and objectives.
  • Attends and is an active participant in requirements meetings held by the Business in order to further understand Business priorities.
  • Analyzes proposed changes and identify gaps in requirements. This may include changes to current processes, applications, file layouts, and web services.
  • Works in partnership with the Product Owner to write clear and concise Agile user stories. Breaks down larger user stories into multiple, smaller, user stories according to departmental standards.
  • Assists the Product Owner to record priority order to ensure it is done frequently, completely, and in a timely manner.
  • Attends and engages in daily standup meetings along with other agile team ceremonies.
    8. Follows departmental testing processes to create and document test cases, execute the test cases for the assigned stories, verify and report the results.
  • May extract test data from databases by creating new, or altering existing, basic SQL queries. The data will be used for testing and verification of results.
  • Expected to swarm user stories in order to help the team meet their commitments for the sprint.
  • Assists the Product Owner and Scrum Master to prepare for Team Sprint Reviews and System Demos.
  • Constantly looks for ways to improve processes and discuss issues, all in order to deliver better value to the customer.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.


Position requires a bachelor’s degree in computer science, information systems, business administration, or a related field and three years of experience identifying, organizing, analyzing, testing, communicating, and documenting business rules, system requirements, and process workflows or five years of experience with progressively more responsibility administering group insurance contracts, including two years of experience identifying, analyzing, and resolving business needs or system issues. Experience writing technical documentation preferred. Will accept any suitable combination of education, training, or experience.

Position requires experience with the Agile methodology (Scrum or SAFe is preferred) and tools used to create and track Agile user stories (Agility/VersionOne is preferred); creating, altering, or running SQL queries is a bonus; ability to review software changes and determine system impact; experience with incident/support ticketing systems and process workflow; ability to use data to analyze and resolve problems; ability to be flexible in a fast paced and active work environment; and good communication skills in order to effectively interact with internal and external customers.

Core Values

  • Integrity (Doing What’s Right)
  • Inclusion (Encouraging Diversity)
  • Teamwork (Working Together)
  • Excellence (Being Your Best)
  • Accountability (Taking Personal Responsibility)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.



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