Location: Los Altos, CA
Position: Onsite
Nationality: GC/USC
Job Type: FULL-TIME
Duration: 6 to 12 Months (Starting ASAP)
Windows Management Experts (WME) is seeking a suitable candidate for the position of Senior Business System Analyst (Dynamics), who will be responsible for working with key business stakeholders to interpret business needs and issues, translate them into actionable requirements, participate in design activities, develop test scenarios, and participate in integration testing. Implementation activities including training, documentation and providing post-implementation support.
The Business System Analyst is the key interface between our business and IT teams to implement new information systems for our client. The BSA role is deeply knowledgeable in both our business processes and systems that support one or more related business function(s). Our client will be moving off QuickBooks and implementing an ERP (MSFT Dynamics 365BC) in 2022.
WME will need excellent communication and interpersonal skills to be able to maintain high-quality customer experience. The individual must have technical expertise, passion for learning beyond their JDs and a thorough understanding of business processes.
Responsibilities:
- Working closely with onsite consultants
- Providing continuous uptime of ERP systems for company’s operations
- Planning, designing and executing approved configuration changes
- Maintaining D365 Improvements roadmap and delivering new features, as well as integrated solutions
- Maintaining D365 standard systems function with minimal to no customizations
- Participation in ongoing D365 ERP Steering Committee meetings
- Participates in every aspect of the implementation from analyzing the customer’s business requirements to configuring Microsoft Dynamics 365 ERP applications to meet the customer’s needs and data requirements.
- Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
- Provides expert knowledge of Microsoft Dynamics 365 and evaluates the customer’s business processes against the standard application functionality.
- Demonstrates experience in the use of agile frameworks and the prescribed Microsoft Dynamics implementation methodology.
- Documenting the business requirements which express what actions a solution must take and what outcome is expected.
- Facilitates the customer’s decision-making process and develops the functional design documents that will drive the development process (if modifications / customizations are required, either to processes or to the Microsoft Dynamics application.)
- Conducting acceptance testing and training customer resources to successfully use and maintain Microsoft Dynamics ERP.
- Develop and maintain positive, collaborative working relationships with other team members within the department and throughout the organization.
- Strong analytical, problem-solving and troubleshooting skills and keen attention to detail is extremely important.
- Must be able to make presentations at meetings and train system users at all levels within the organization.
- Must be organized with the ability to multi-task and set priorities. Able to influence, negotiate and build consensus
Experience / Qualifications required:
- Implementing SaaS ERP Systems (MS Dynamics, NetSuite, Sage, etc)
- At least 3 years of experience in Microsoft Dynamics 365 (AX) Preferred Technical and Professional Expertise
- At least 3 years of experience performing in a Business Analyst capacity and mapping business processes
- Minimum of 3 years of experience developing and writing scenarios for work process flows
- Minimum of 3 years of experience developing, coordinating and delivering training to large end user base
- Knowledge and experience with user roles and Security in AX/D365
- Familiarity or experience with custom forms and Business Document Management in AX/D365
- Familiarity or experience with PowerBI and AX/D365 Reports
- Experience in setup and maintenance of workflow design & configuration in Dynamics AX/365.
Core Values:
- Integrity (Doing What’s Right)
- Inclusion (Encouraging Diversity)
- Teamwork (Working Together)
- Excellence (Being Your Best)
- Accountability (Taking Personal Responsibility)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
